They say that human life hangs by a thread. Every moment, every second, day or night, summer or winter, from the very first breath to the last one, in health and in sickness - the thread may be broken any time. Not much is needed to make it happen. Calling the helpline is the last hope for those in need and the last connection to the outer world. Depression, loneliness, hopelessness, problematic situations - these are main subjects of these calls. The helpline advisers are attentive listeners and know how to dissolve distress and worry. They are just like kind angels who welcome the people with problems back to life.